Frequently Asked Questions

There are no baths or toilets in each cabin. Please use the shared washroom, toilet, large bath, and shower booth.

All cabins are non-smoking. Please use the smoking booth for smoking.

Since it is a partition of the curtain, you may hear some ambient sounds. If you are concerned, we will give you earplugs free of charge at the front desk.

Since First Cabin is a simple lodging under the Inns and Hotels Act, it is not possible to lock the entrance of each cabin. In addition, the entrance of the cabin is separated by a curtain instead of a door.

*All cabins are equipped with a lockable safety box.

* Only premium class can be locked.

You can watch it with headphones or earphones without hesitation.

Only premium class can be used by multiple people. Premium class has been introduced in some facilities.
Please check the facility list icon or each facility page to see if there is a premium class.
Other cabins can accommodate up to 1 person. There is also a lounge for men and women and a lounge exclusively for women at some facilities, so please use it for chatting.

All cabins have a maximum occupancy of 1 person. In addition, the hall is divided into a men's area and a women's area.
There is also a shared lounge where the whole family can have a chat, so please use it.
In order to ensure a comfortable stay for everyone, we do not allow guests under the age of 12 to use the facilities. note that.

If you are between 13 and 18 years old and you are staying alone, you will need a parental consent form.
Please present the consent form at the front desk upon check-in.
You can download the consent form here .

We will keep your luggage before check-in and after check-in only on the day of your stay.
*First Cabin Haneda Terminal 1 cannot store luggage after C/O due to airport security.

There is no curfew. You can come and go at any time.
* Haneda Terminal 1: Haneda Airport will be closed from midnight to 4:45 in the early morning. There is a night entrance for the first cabin near the 8th bus stop in the arrival lobby on the 1st floor.

When applying for consecutive nights, check-out is only on the last day.

First Cabin has the following rules regarding shooting inside the facility.
Please observe this policy so that all hotel guests can stay comfortably and with peace of mind.
1. Please refrain from reflecting other customers or taking pictures that may cause inconvenience.
2. Please refrain from taking pictures of staff without permission.
3. It is prohibited to enter the cabin other than your own room.
4. In principle, shooting in the large communal bath and powder room is prohibited.
* If requested in advance, the staff may accompany you to take pictures only when other customers are absent.
5. If you find a photo or video post that violates the regulations, we may ask you to delete the post.

Reservation information and member information from the old site (old.first-cabin.jp) before 2:00 am on April 3, 2023 will not be reflected on the My Page of this site.

herePlease confirm/cancel your reservation.

(For reservations made before 2:00 on April 3, 2023)

①Old official websiteAccess to

②Login>Confirm/cancel reservation details

*For reservations made through other sites such as online reservation sites, please contact the person who made the reservation.

herePlease set a password from

(For reservations made before 2:00 on April 3, 2023)

①Old official websiteAccess to

②Login/reservation confirmation＞Member login＞Click if you forgot your password

③Enter the email address you registered as a member and reset your password.

We offer the following two benefits. Click here for details.
・Granting of gift points according to the accommodation fee

You can register by entering the required information on this page.

You can unsubscribe by logging in from the official website and following the steps below.
Please note that once you withdraw from the membership, the points you had will expire.
Login/Reservation Confirmation > My Page Top (button on the top right of the page) > Confirm/Edit Membership Information > Cancel Membership

Points will be given for the usage fee (excluding tax) when making a reservation on the official website. Accumulated points can be exchanged for gifts of your choice <Point criteria>
・Granted amount: 1% of the total reservation amount ・Date of grant: The day after checkout ・Expiration date: 1 year from the date of grant
<Notes>
・Telephone reservations and direct reservations at the front desk are not eligible for points. ・Additional charges incurred during your stay are not eligible for points. ・Points will not be awarded if you cancel your reservation. When using the free night gift, please be sure to use the local payment at the time of reservation (discounts cannot be applied if advance payment is selected)

Please log in from the official website and follow the steps below.
<Confirmation method>
You can check the number of points you currently have from the available points on My Page.
In addition, the points awarded at the time of reservation can be confirmed each time on the confirmation screen of the reservation details.
<How to use>
A list of gifts will be displayed on the reservation details confirmation screen when making a reservation. Use the points you have and use the gift of your choice.

Please contact us from this inquiry page .

Please contact us from this inquiry page .

Please contact us from this inquiry page .

Please contact us from this inquiry page .
If you are in a hurry, please contact the facility directly from the facility list page .

Please contact us from here for individuals and here for companies.